Return Policy

 We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us via Facebook business page messenger.   If your return is eligible for a refund and has been approved you will need to ship back the approved item(s) within 7 days to the following address: 

2430 Estancia Blvd

Suite 101

Clearwater, FL 33761

Items sent back to us without first requesting a return approval will not be accepted and shipment back to you will be at customer's expense.

You can always contact us for any return question on Facebook business messenger. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  Again, 14 day window applies.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special order jewelry or personalized items), and personal care goods (such as beauty products). We also do not accept returns for intimate clothing items such as leggings, bralettes, and shapewear.  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on Final Sale or discounted items.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us on Facebook business messenger.